I walked into the AT&T store today, where I hadn’t been for over a year. Luke, a young salesperson, remembered my name and said, “Hi, Paige.”
Last week I left some items at the end of my driveway in case anyone wanted them. I noticed they were gone and felt happy that they had found a new home. Two days later, I got a thank you note in my mailbox.
I needed tech help with something annoying. For weeks, my phone would not sync with the mail app on my laptop. Each time I had 15 minutes to spare, I would try to fix the issue, but I always came up short. On Friday, I looped in my friend Dan who diagnosed my issue in minutes by asking a few incisive questions.
None of Dan or Luke’s or the end-of-the-driveway-item-taker’s actions required any extra education, privilege, or giftedness.
But I immediately considered them all exceedingly educated, accomplished, and highly intelligent.
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