You say: “You need more online reviews.”
They think: “But how do I get them?
You say: “Ask for the order every time.”
They think: “I’m not sure of words that would sound authentic.”
You say: “You need to coach your staff.”
They think: “But exactly how…?”
Telling people what to do is not always effective.
For real results, focus on being incredibly specific and focusing on the “how.”
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