I’m convinced that there are secret rules everyone knows but me.
“Where do I stand to wait for a StairMaster?”
“Do I need to tip for takeout?”
Turns out most people feel this way.
The other day a woman at Aldi gave me her shopping cart. If you know the secret-cart- rule at Aldi, you know that to release a grocery cart from the corral, you need to pay a quarter. Aldi exit-ers simply hand off their carts to Aldi enter-ers in a pay-it-forward kind of way. First-timers are confused at the dogged insistence of the exit-er to take their cart, until an Aldi old-timer explains the arrangement.
Mentoring is all about explaining the secret-rules. What knowledge can you share that’ll bring someone a little more into the loop?